Clear assessment
Every referral is considered individually.
FOR REFERRAL PARTNERS
A dependable housing and support partner.
This page is for organisations looking to develop an ongoing referral relationship with Open Home Living. We work with professionals who need confidence that accommodation is available, referrals are assessed properly, risks are understood and residents receive appropriate housing-related support.
What partners can expect
We aim to make the professional relationship clear, consistent and focused on appropriate outcomes for the people you support.
Risk-informed decisions
Relevant risk information is considered before placement.
Managed accommodation
Properties are managed with safety, suitability and resident wellbeing in mind.
Structured support
Residents receive housing-related support linked to agreed needs and goals.
Professional communication
Where appropriate and lawful, we communicate with relevant professionals involved.
Move-on focus
Future housing and greater independence are considered throughout the placement.
HOW WE WORK WITH PROFESSIONALS
A clear relationship from referral to ongoing support.
We sit between the referring professional and the resident, maintaining communication and structured support throughout.
01
Referrer
A professional or organisation refers an individual they are supporting.
02
Open Home Living
We review the referral, assess suitability and coordinate placement where appropriate.
03
Resident
The resident is accommodated in a managed property with structured support in place.
04
Ongoing support & communication
We maintain communication with the referrer and review progress and move-on planning.
Who we work with
Local authority housing and homelessness teams
Probation and criminal justice services
Mental health services
Adult social care
Drug and alcohol services
Homelessness organisations
Community and voluntary organisations
Other supported accommodation providers
Working together
Strong placements depend on good information and good communication. Where appropriate, we work alongside the professionals already involved with a resident rather than trying to duplicate specialist services. This can include liaison with probation, mental health services, local authorities, drug and alcohol services and other relevant organisations.
A placement can become more difficult over time. Where concerns arise, we aim to identify problems early, understand any underlying support need and work with the resident and relevant professionals where appropriate. Safety, resident welfare, the interests of other residents and the wider community remain central to decision-making.
Our approach
Our approach is built around suitability, safeguarding and structured support.
01
Suitability — assessed individually against accommodation and support requirements
02
Safeguarding — central to how we operate and reflected in day-to-day practice
03
Support planning — structured plans focused on the resident's needs and goals
04
Communication — keeping referring professionals informed at relevant stages
05
Reviews — progress reviewed to ensure the placement and support remain appropriate
06
Move-on planning — supporting the resident's next stage of independence
PARTNERSHIP ENQUIRIES
Ready to make a referral?
If your organisation regularly works with adults who may require supported accommodation, we welcome discussions about referral pathways and potential partnership working.